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Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use CTOSphere, we collect:

  • Account Information: Email address, name, and organization details
  • Project Data: Documentation, decisions, and other content you create
  • Conversation Data: Your interactions with the AI assistant
  • Usage Data: How you interact with the service (features used, time spent)
  • Technical Data: Browser type, IP address, and device information

2. How We Use Your Information

We use collected information to:

  • Provide and improve the CTOSphere service
  • Personalize your experience and provide relevant recommendations
  • Communicate with you about service updates and changes
  • Analyze usage patterns to improve features
  • Ensure security and prevent abuse

3. AI and Your Data

CTOSphere uses AI to provide technical guidance:

  • Your project context is used to generate relevant recommendations
  • Conversations may be reviewed to improve AI quality
  • We do not use your data to train third-party AI models without consent
  • AI responses are generated in real-time and not stored indefinitely

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Cloud hosting, analytics, and email services
  • AI Providers: To process your requests (e.g., Anthropic for AI)
  • Legal Requirements: When required by law or to protect rights

5. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access and download your data
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of non-essential communications
  • Object to certain data processing

8. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how you use our service. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or through the service.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at [email protected]